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PureCloudDeleteContactList

Item Name: Outbound / Pure Cloud Delete Contact List

Category: Genesys Cloud.

Description: Advanced functionality, consisting of an input field for JavaScript code structure, customizable name, and a group of configurable parameters for deleting contact lists from outbound campaigns in Genesys Cloud.

Functionality: Allows for the deletion of contact lists from outbound campaigns in Genesys Cloud, obtaining all the data related to those lists and details of the records through an integration with the Genesys Cloud REST API. For more information about these Genesys Cloud APIs, visit the Genesys Cloud Documentation.

PureCloudDeleteContactList Action Configuration Fields

[Name] Unique descriptor of the configuration box for identification purposes in the flow.

Configuration subset

[ClientID]: GUID field indicating the Genesys Cloud API Client Id to create a connection token.

[Token]: Alphanumeric string field indicating the client creation token or secret for the connection to Genesys Cloud.

[Id(s) of the contact list(s) to delete]: String field where the Id(s) of the contact list(s) to be deleted must be entered. More than one ID can be placed in this field to delete more than one contact list.

[The name of the entity where the result obtained from an expression or service will be stored]: String field. Here, enter the name of the entity where the result obtained from an expression or service will be stored. The entity must be previously created.

[The intention to execute in case of error]: Selection box identifying the intention that will be activated in case of an error in the Force Execution of Cases action. When an error overflow occurs, the Force_Execution_Case_Error entity will be loaded with the error detail if it is available.

Pure Cloud Delete Contact List Implementation Example

-- Input:

  • [Id(s) of the contact list(s) to delete] --> 281275de-d122-4f9b-b52b
  • [The name of the entity where the result obtained from an expression or service will be stored]: pureCloudResult

-- Output:

pureCloudResult < -- 

    {

    “success”: true

    }