Pure Cloud Update Contact
Item Name: Pure Cloud Update Contact
Category: Genesys Cloud
Description: Extension module that allows updating a contact.
Functionality: Enables the update of a contact previously created in Genesys Cloud.
For its configuration, the following parameters must be taken into account:
Pure Cloud Update Contact Configuration Fields (Required)
[Name] Unique descriptor for configuration box identification in the flow.
[Region to use.] Dropdown list where the region must be selected.
[Client ID for token creation.] GUID field indicating the Client ID of the Genesys Cloud API for creating connection tokens.
[Client secret token for creation.] Alphanumeric string field where the client's creation token or secret for connecting to Genesys Cloud must be specified.
[Contact list identifier.] String Expression field where you must specify the list of contacts you want to update, which is previously loaded in Genesys Cloud.
[Contact ID.] String Expression field where you must specify the ID of the contact list you want to update, which is previously loaded in Genesys Cloud.
[An ordered map of contact columns and corresponding values.] Field where JSON must be entered.
[The intention to execute in case of error. The action flow will be interrupted, and the error description will be passed to the selected intention with the name:'PURE_CLOUD_OUTBOUND_ON_ERROR'.] Dropdown list where the entity name for error handling must be selected.