Project: Reports API
Description: Provided by lynn.cx
The Lynn Reporting API provides access to most of the data processed by Lynn. You can access the API from the Lynn testing environment or Lynn production environment.
📁 Collection: Main EndPoints
CreateToken
Description: One of the necessary requirements for the use of the Api Lynn is to verify that the consumer (user or service) has authorization to use the API; To do this, the first thing to do is obtain the authentication myToken
.
Contact administrator Lynn to get the accessToken
and accessSecret
for your tenant
.
Method: POST
{{endpoint}}/api/LynnReporting/CreateToken
Headers
Content-Type | Value |
---|---|
Content-Type | application/json |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
accessToken: {{accessToken}},
accessTokenSecret: {{accessSecret}},
tenant: {{tenant}}
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
CheckAvailableReports
Description: Returns myIdReport
of the available reports, also the body required for execution.
Method: POST
{{endpoint}}/api/LynnReporting/CheckAvailableReports/{{tenant}}
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
ExecuteReport
Description: Run the selected report. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/{{myIdReport}}
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
📁 Collection: Examples Available Reports
SessionTimeLife
Description: Return Session Time Life. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/43037406-5EA7-4FD6-B8AA-0A9AB826D49E
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
AVG Queue Time LMC
Description: Gauge graph shows the average queue time before being answered by any group. The graph without Group represents the average queue time before user abandon. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/CE607D6C-5678-4A3E-8287-0CD8210DEF53
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:00:30,
endDate : 2021-07-01 16:00:30
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
GenesysCloud
Description: Returns all interactions from Genesys Cloud. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/92D1C250-2ED7-465B-8331-1D6F84333191
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:04:17,
endDate : 2021-07-01 16:04:17,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Histogram Performance - Descriptor
Description: Line Histogram graph shows performance of services group by Descritor. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/64FEF94D-4313-4450-849B-24E53D971E15
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
TotalTransfersByEngage
Description: Return total of transfer and sub-group of Engine. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/83DBCB22-DCAF-4F9A-B335-2984624C9C5D
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Detail Performance
Description: Returns detailed Information on the performance of services. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/D2BC77C6-6724-4BA3-AF38-3B2DAD1AF9FC
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Line Histogram Performance
Description: Line Histogram graph shows performance of services. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/5E731816-CBE2-44F8-AEB7-3CCDC6D00BCB
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
ChannelInformationBar
Description: Returns a count channels in a graphics bar. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/3B1B9A5E-3420-4CDB-B32C-481F0F68ECFB
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Survey Result
Description: Returns Detail of survey result. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/9C294B80-CCFF-44F7-B9D4-5909058D2513
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:28:05,
endDate : 2021-07-01 16:28:05,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
ChannelInformationPie
Description: Returns a percentage channels in a graphics pie. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/0FD0958B-107F-4C31-9502-687CE633075C
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
ShowDialogs
Description: Returns all dialogues in a time range. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/E9F60F50-3C7B-418B-9AF8-69F2520F3EE5
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
QualificationTableLMC
Description: Returns Qualification Table of LMC. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/2B95277D-8BCE-4299-AA4B-6DF24B371FB6
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:12:57,
endDate : 2021-07-01 16:12:57,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Answered By Group And Agent LMC
Description: Pie chart show the interactions by groups and agents, the inner chart shows the group of the outer Agents. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/DFAE929E-5D99-497E-9DDE-6F8DAB6A17D1
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:33:32,
endDate : 2021-07-01 16:33:32
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
QualificationTableLMC
Description: Returns Qualification Table of LMC. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/2B95277D-8BCE-4299-AA4B-6DF24B371FB6
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:36:43,
endDate : 2021-07-01 16:36:43,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
QualificationHistogramLMC
Description: Histogram graph shows qualification periodically. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/8A257A43-08FE-4F49-972B-7F9C6346846F
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:42:48,
endDate : 2021-07-01 16:42:48,
page : 0,
size : 3
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
CountDialogWithType
Description: Return Dialog with her types. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/9621DEF9-EB2A-4509-BC02-8902A7D0BB8F
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
AverageDailyTransferByEngage
Description: Return average of all transfers to executive, segregated by Engage with a type of metric chart. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/7D76273E-4114-4786-99B9-94EBA1A56278
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:46:51,
endDate : 2021-07-01 16:46:51
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Evaluation
Description: Shows the result of the widget polls. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/69563342-4F7B-4EA7-9C10-A968368FDA99
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2020-07-01 18:23:09,
endDate : 2021-07-01 18:23:09
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
EvaluationList
Description: Shows the result of the widget polls. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/12660739-FC27-4FD8-BE48-AA2837D610B0
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2020-07-01 18:23:09,
endDate : 2021-07-01 18:23:09,
page : 0,
size : 3
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Interaction by Type with Zendesk
Description: Returns Detail of interaction by type with Zendesk information. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/75845F57-D9CF-45A7-817F-C13D80CCE754
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 3
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Detail Chat Inactivity Timeout
Description: Table with detailed information of the chat closed due to inactivity. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/32EC0981-5E34-4610-A207-C3453EE61178
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:09:45,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
AuditResult_v2
Description: Returns Detail of Audit Result. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/60EC59E8-2A71-40FF-A922-C5AC31C7EDA4
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
ChannelLMC
Description: Returns LMC channels Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/119E174B-CEB7-40C4-8879-C650A925817A
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:21:07,
endDate : 2021-07-01 16:21:07
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
DetailInformationLMC
Description: Returns Detail Information Table of LMC. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/10B838BB-87EE-453C-959E-D03B0CB025A2
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 16:09:45,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Audit Result
Description: Returns Detail of Audit Result. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/D4C9BEE5-3E2E-4881-9FBC-D10CCAFB7FC6
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
ShowErrors
Description: Returns all errors in a time range. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/C9B7C252-EE91-41A1-98CD-DBB42AC4AC02
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 17:04:41,
endDate : 2021-07-01 17:04:41,
page : 0,
size : 1
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
QualificationPieLMC
Description: Pie chart show Qualification LMC. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/DFFCACF6-FD00-4F42-815B-E9AA2F9D8444
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-01 17:10:32,
endDate : 2021-07-01 17:10:32
}
⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃ ⁃
Detail SentimentAnalyzer Result
Description: Table with the results of the emotions analyzed in a text. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/9DFC0C25-4704-4766-BD37-EA2360C08619
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14,
page : 0,
size : 3
}
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Dialog
Description: Return graphic of the Total dialogs. Method: POST
{{endpoint}}/api/LynnReporting/ExecuteReport/{{tenant}}/BD749DC2-DDA5-4FAF-A00F-EC873FC14870
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | premium-key |
Body (raw)
{
startDate : 2021-06-17 16:18:14,
endDate : 2021-06-22 16:18:14
}
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Status
Description: Method: POST
{{endpoint}}/api/LynnService/Status/{{tenant}}
Headers
Content-Type | Value |
---|---|
Authorization | bearer {{myToken}} |
Headers
Content-Type | Value |
---|---|
Ocp-Apim-Subscription-Key | d662a07527fc402a8c4537210130c295 |
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Author: bautistaj
Package: postman-to-markdown