Table of Contents

Environments

Lynn has two management environments (Development and Production) for interactions. Each environment is independent and has characteristics of resources and limitations adapted to its specific use and security requirements.

Tip: You can check the environment you are currently connected to and switch between environments by verifying the environment button on the top panel of Lynn's administration interface.

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Development Environment

This environment is focused on designing flows and testing concepts. It has limited features specifically tailored for development workflows. This environment is responsible for promoting logical flows to the production environment.

Limitations

  • Concurrent session limit (50 sessions/channel - e.g., Emulator)

  • Possible consumption limit (70,000 dg)

  • Betas and alphas

  • Resources

  • NOP updates

  • Support for requirements

Production Environment

This is the high-capacity production instance, designed for managing productive flows.

Limitations

  • Modifying flows is not allowed

  • Lockouts due to denial flows

  • User administration without progression is not allowed

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Access and Authorization

Lynn allows access management to its environment resources based on the role-based authorization model integrated into its GUI. There are three main roles: user, editor, and administrator. Each user can have different roles per application. Additionally, the roles of Executive and Supervisor are added for tenants using LMC, making a total of five roles.

Application Roles

Users: Can view and inspect the tenant.

Editors: Can edit flows, customize parameters in Development, and manage steps to the production environment.

Administrators: Have full control of the tenant.

Executives (Kyubo): Can handle Kyubo interactions.

Supervisors (Kyubo): Manage interactions, resources, and queues in Kyubo.

Important: The scope of these roles may vary to improve access to resources or introduce new functionalities. There might be differences in access between features released in preview versions (Beta).